STATEMENT ABOUT CORONAVIRUS (COVID-19)

Friday 20^th March 2020

Following the outbreak of the Coronavirus, our highest priority is the health and safety of all our staff and customers.

Corona Virus precaution and Requirements.

COVID-19 is a new illness that can affect your lungs and airways. It’s caused by a virus called coronavirus.

Clients/customer suffering from symptoms will have appointments revoked or rescheduled within a 4 week period where applicable we will try and provide estimates by phone or email.

Elderly and vulnerable clients should not attend our offices at all.

Home visits will only be made if urgent and assessed on a case by case basis

We will not visit clients:-

• If they have returned from travel to an affected country in the past 14 days
• if they have been in contact with anyone who has tested positive for coronavirus
• if they are displaying any of the symptoms associated with coronavirus – fever, cough, shortness of breath

We are following Government business guidelines:

https://www.gov.uk/government/publications/guidance-to-employers-and-businesses-about-covid-19/guidance-for-employers-and-businesses-on-coronavirus-covid-19

What can we do together?

The elderly and those with chronic health problems are most at risk from this new infection. Please keep an extra special eye out for them and do whatever you can to help keep them safe and well.

Please follow official guidance and isolate yourself if you have:

• A fever
• A persistent cough
• Been in contact with someone who has Covid-19

Please do not contact your GP surgery, pharmacy or hospital if you have concerns about Covid-19 infection. Instead, please log onto NHS 111 services:

https://111.nhs.uk/covid-19 or telephone 111 if you do not have internet access

We will be reviewing the situation on a regular basis to ensure we protect everyone during this crisis.

Domestic Lift Services Ltd have issued internal guidance to all employees notifying them of their responsibilities to assist the company to prevent the spread of infectious diseases. This includes maintaining the very high levels of hygiene to keep the chance of contamination to an absolute minimum.

We are also regularly reviewing our operations, to ensure our colleagues and customers are fully supported, and that we minimise any impact on the supply of our services.

So for the time being it is business as usual until we are told any different by the UK Government.

In the meantime thank you for your continued business and support.

We are always here to help support you, contact us direct.

01494 471430

Domestic Lift Services Ltd Team

https://www.dlsl.co.uk/