There are many questions you may have even after learning the fundamentals of stairlifts to better tell yourself. We’ve included a short Q&A to answer some common questions we get from our customers.

How do I control a stairlift?

Controlling a stairlift is quite simple, regardless of the model you choose. You simply press a controller for up and down & the stairlift will begin to move to the desired floor. The stairlift will then stop automatically when it reaches the end of the rail. This cuts off all movement so you’re able to step off safely.

How long does it take for you to install a stairlift?

Stairlifts both curved and straight takes between 4 and 6 hours to install.

Does a stairlift permanently ruin my stairs?

Stairlift installation doesn’t ruin your stairs! The stairlift rail needs to be drilled & installed into the adjacent wall next to the stairs so that the lift itself can run up and down the stairs. We drill a hole every 4/5 steps for a securing bracket that fixes the rail to the stairs. The rest of the work is in wiring and fitting the stairlift itself. If you ever choose to remove the stairlift, the holes left behind aren’t big enough to notice. If you wish, you can easily fill them with plaster or other hole filler.

Why are stairlifts so slow?

Stairlifts tend to go up & down the stairs at a gradual pace to make sure safety. Faster speeds can be dangerous if anything is caught or not secured properly. There are plenty of other safety measures like trip & fall sensors, making stairlifts safe to use.

Can stairlifts be fitted to any stairs?

Stairlifts can be made to fit any type of staircase that you may have in your home. From straight to curved to segmented, all types of stairs can be catered for. A custom rail has to be built for curved & segmented staircases, so these may incur more cost. Straight staircases are easier to manufacture & install since it’s only a single straight rail that has to be built.

Why are stairlifts so expensive?

Stairlifts are a necessary aid for a lot of people with health complications & injuries. For those that struggle to navigate the stairs in their own home, stairlifts are there to help you. They may seem expensive at first, but when you consider the gain in your quality of life, it’ll seem like a worthwhile investment. Independence is a huge thing for a lot of people, and it’s amazing to re-gain that when it’s been a lost hope.

Are reconditioned stairlifts safe?

Reconditioned stairlifts are a great option for those on a tighter budget. Reconditioned stairlifts are as safe as new ones. As long as the provider you’re working with has carried out the proper processes to refurbish & re-condition the stairlift, the stairlift should be restored to a “fresh from factory” state.

How much do stairlifts cost?

The cost of a stairlift depends on what type you need, and what your requirements are. Curved stairlifts tend to be more expensive as they use a custom rail that’s built to specification. We really can’t offer an overall estimate since every stairlift is different. Labour costs will also differ from house to house since some will be harder to fit than others.

Isn’t servicing a stairlift a hassle?

Servicing stairlifts can be as easy as contacting the provider of the stairlift. For proper maintenance of stairlifts, we would recommend an annual service. A bigger hassle is the cost and time spent on potential repairs that a lack of servicing can cause!

If you’re looking for new stairlifts in London and would like further information about stairlifts that are going to suit your requirements, why not speak to our team of experts who can guide you to the ideal stairlift for you. Call our team on 01494 471430 or visit our page to find out more about our Stairlifts London service.

Working with Domestic Lift Services:

With hundreds of stairlift providers in London, it’s not an easy job trawling through the endless lists of small fry providers as well as private dealers who won’t be offering service worth your time. A lot of these people are out to make a quick buck, often hard selling to those that may not be in a position to talk back. Having a salesperson intimidate you into buying a stairlift is not fair or ethical. This is why DLSL always recommend authorised dealers when it comes to working with a stairlift provider. It’s important to find a professional company to work with since they’re providing you with a product that people will depend on to regain their independence. Stairlifts are such important things to those that need them, so it’s a wise choice to not cut corners in your search for finding a reputable & reliable company.

Trust the professionals:

You might think that buying a stairlift from “that guy down the road” is a smart idea. In the long run, you’re running into a false economy. Buying a second-hand stairlift that hasn’t been re-conditioned through a proper company like DLSL means that you’re getting an unknown quantity when it comes to the stairlift since you don’t truly know the conditions that stairlift was kept in. Rather than guessing, it’s better to trust the professionals to do the scouting for you.

We’ve seen many homes with faulty stairlifts which have been bought & installed by people that don’t know what they’re doing. They sell the individual a stairlift, and never respond to their calls when it breaks down. This can mean the loss of thousands of the individual, which is heartbreaking to see when it’s the case of a vulnerable individual who couldn’t fend for themselves in terms of a forceful salesman.

Stairlift Maintenance & Servicing

Stairlifts must be serviced and maintained to upkeep the operation & function of them. Because of this well-advised requirement, the need for an authorised dealer of stairlifts has never been more prominent since you aren’t going to get the choice of regular servicing from the private dealers who have sold a stairlift they’ve acquired & cleaned up. If they’re private, they could easily block your efforts to contact them & forget they even know you. When you enquire with us, you’re entrusting to a company with decades of experience. Giving you the reassurance that you deserve when trying to find a stairlift.

Now the content above may throw you off on the idea of second-hand stairlifts but they aren’t all bad. There are professional outfits that will sell refurbished stairlifts that are as good as new. If you can get past the fact it’s been used before, reconditioned stairlifts are a great way of saving money when it comes to acquiring a stairlift. The costs associated with a brand new stairlift can be hard to fit into some peoples budget, which is why DLSL give you the option to consider a reconditioned stairlift so that you’re able to find the best solution with, all things considered, budget, needs & requirements.

Reconditioned Stairlifts

When you buy a second-hand stairlift from a private dealer, they won’t have gone through the stringent processes a professional outfit would have gone through to make sure the stairlift in question has been serviced, repaired & restored to the highest of standards. When DLSL sell a reconditioned stairlift, we make sure it’s been restored properly. We use manufacturer specifications to make sure it’s as good as it was when it originally left the warehouse. We only acquire stairlifts from households that have given us a reliable service history so that we know the stairlift is in superb condition. The last thing we’d want to do is sell faulty goods to our trusted customers.

It’s things only a proper company like DLSL would do like checking the condition of the used stairlifts they’re selling that you miss with a private seller as they won’t offer such a comprehensive and reliable service. We know a handful of private stairlift companies that operate under below-board pretences. It’s easy for them to undercut bigger providers since they’re usually cutting corners. DLSL are TSI & ELECSA approved, as well as regulated by Constructiononline which means that they are held to the highest standards when it comes to their service. DLSL take their responsibilities seriously and vow to always provide a service that is professional, ethical & transparent.

With a history stretching back 15+ years, DLSL has helped thousands of people regain their independence.

If you’re in London & you’re looking for a reliable stairlift provider, DLSL is here to help! With thousands of happy customers & years of experience in the sector, DLSL can help you. We give the perfect stairlift suggestions for your needs. Searching for new stairlifts in London? Want more information? Visit our page on our Stairlifts London service or speak to our team on 01494 471430

Dipesh Patel